Professional services -- There
are times when professional service performed at your home or business
is necessary. Just like electrical and plumbing work, there are
instances when a house call is the best way to handle a situation.
LeveL10 will help you determine
what level of service is required -- at no cost to you.
Your selection of who can best handle the task is your choice. We
encourage you to consult with other professionals before taking
Problem solving capability --
Leveraging the skill sets of a professional often saves you
time, money and frustration. Additionally, there is much you can
learn from someone who is an expert in their domain. And just like
a visit to the doctor, your issue may be outside the technical domain
of LeveL10. If so, we will say so -- because we are professionals.
Proactive Maintenance -- A
service call by the LeveL10 technician will not only fix your immediate
problem, it will prevent you from having problems. We will make
sure your system keeps working. Many problems and risks can be eliminated
by our "proactive" maintenance procedures and advise.
Our ultimate goal is that you don't need us!
Remote servicing -- There
are many issues that can be resolved by allowing us to remotely
access your computer from the LeveL10 Support Center. An initial
on-location service call is required to exchange credentials and
baseline your system's configuration and performance.
Privacy, Protection, Trust --
Your privacy and protection is essential. All LeveL10 personnel
will present credentials before entering any premises. Additionally,
your identity and ownership of the system will be verified before
starting work. Your computer contains information that is yours
-- and that's how it stays.
Please contact LeveL10 if you
have any questions or concerns. We will enjoy talking with you.